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Global Benchmark 2024 – Submission FAQs & Guidelines

You have until April 20, 2024 to complete your submission !

The registration and submission process.

Contact us if you have any questions

Workplace Pride Members

Non-Members

Contact your Relationship Manager

Email benchmark@workplacepride.org

Key updates for the 2024 survey

Here is a summary of the key changes that we have made in the 2024 survey.

Offline survey

New - We are using Google Sheets / Excel version of the survey this year. This enables you to work offline and better distribute the questions among team members collecting the data and associated evidence.

It is important that you do NOT modify the structure of the spreadsheet as that will invalidate the scoring of your submission.

Submitting evidence information

New - This year we are asking you to provide us with a URL link to the evidence for each point that you check in the survey. You may link to files on your own servers or secure storage area, as long as read-access is granted to Workplace Pride (username: benchmark@workplacepride.org) so that we can review your evidence via the link provided. We cannot award points if we cannot access your evidence.

Your evidence should be brief and specific to the question and item. A snippet of a file is preferred to an entire document, and please indicate through highlighting etc. where the key information is to be found.

Evidence should ideally be submitted in .PDF format or standard formats such as Microsoft Office, .JPG or .PNG for images. It is not possible for us to process specific file types – for example, we cannot read email messages in .MSG files.

To add a link to your evidence:

  • Where column B indicates “not req’d” no evidence is needed for that point.
  • Where column B indicates “evidence”, select the word 'evidence' next to each column where you have placed an X in column A.
  • Insert Link to include the URL pointing to the file that contains the explanation and any associated evidence screenshots, images, or file snippets supporting this specific point.
  • To supply multiple items of evidence for a single option, place all the text, images, and links into a single master file or folder and provide the link to that master file. It is critical that you ensure all linked files are accessible to benchmark@workplacepride.org.
  • To see a sample master file that you may want to use as a template click HERE.

Data privacy

We are committed to respecting the privacy of our members and do not share submitted evidence information outside of the Workplace Pride team without explicit permission of the submitting member. We also do not share the names of organizations taking part in the Global Benchmark apart from those that achieve special recognition – and always with their permission.

The evidence files are needed for the analysis, scoring, and reporting of the Global Benchmark through the end of June 2024. After that time, any special file access permissions granted to Workplace Pride may be removed. If evidence files have been stored on Workplace Pride servers, those files may also be removed after reporting has been completed.

Question clarity

With few exceptions, we have not changed what we are asking you to provide. We have, however, made the questions and the options clearer. The core of the questions stays the same. Where we have clarified or updated a question/option we have indicated this with a * at the end of the option text.

e.g. Question 1-3.2

2023 Version

We communicated our LGBTIQ+-inclusive workplace policy to all employees (including new hires)

2024 Version

We referred to our LGBTIQ+ workplace inclusion policies in a (push) communication to all employees (including new hires) *

Question numbering

We have streamlined some questions which means we removed some options that were included last year. To keep consistent question and option numbers, we have not changed the option number of the points that remain. This means that you will see some questions with non-sequential option numbering.

For example, in question 1-3 we have removed 2 options (options 5 and 6) from the 2023 survey, so the available options in 2023 are 1,2,3,4,7,8,9

Summary of the most important question changes in the 2024 survey

Demographics questions

Dem-6 We remain with the International Standard Industrial Classification of All Economic Activities (ISIC). We provide a link to the ILOSTAT website for more information if needed.

Section 1 – Policy & Communication

1-1 We added option 1-1.6 to call our Gender Expression separately from Gender Identity

1-2 We combined 1-2.4 and 1-2.5 from 2023 into 1-2.4 where you will be scored with partial or full points depending on your evidence.

1-4 We removed question 1-4 but have included this topic as option 1-3.8

Section 4 – Support & Benefits

4-1 We added option 4-1.6 Non-binary (parallel to change in 1-1.6)

Section 5 – Inclusion & Engagement

5-3 option 5-3.6 now asks if there is a standard question about Inclusion & Diversity that appears on everyone’s performance review or development plan form.

Section 8 - Societal Impact

8-2 We combined options 8-2.2, 8-2.4 and 8-2.5 from 2023 into 8-2.4 where you will be scored with partial or full points depending on your evidence.

8-3 Option 8-3.2 is clarified to focus on organizations primarily doing LGBTIQ+ advocacy and activism.

Region-based questions

Reg-3, 4 These questions were new in 2023 will once again not impact your scoring in 2024, though we urge that you consider taking action as we will include them as scoring questions in the future.

Frequently Asked Questions

1. Can you check a box if you don’t meet the criteria in all of your (global) locations?

If you meet the criteria in 1 or 2 locations included in your submission, you may check the box for that point. We cannot ask you to submit evidence for each of your locations separately, nor could we review all of that evidence if it was provided.

The evidence you submit must show clearly that you do meet the specific criteria in at least 1 location. This indicates to us that you have done the work needed to make progress on this point and know what you need to do to implement it in the rest of your locations.

2. How can I compile my submission across multiple regions, locations, or divisions?

If you are gathering information from multiple regions, locations, divisions etc., we suggest that you send the survey to your contacts there and ask them first to return the survey to you with only the check boxes in column A completed (no evidence linking in the first step). As you compile the information you receive, there is a chance for you to double check and validate the information and calibrate across the locations to make sure that all are interpreting the questions in the same way.

When you have compiled all the input, you can decide where you would like to source your evidence. As we don’t need evidence from multiple locations, you can distribute the collection of evidence among the locations so that the burden is less than if it were done centrally.

3. Can Workplace Pride score your submission separately for each of your locations?

No, to keep the burden of evidence collection submission, storage and analysis to a manageable level, we will do our scoring and analysis at the submission-level, which is to say using columns A and B of your submitted survey.

If you have collected data across multiple locations you can copy their input from column A (check boxes) and paste it into your submission sheet in column F, G, H and so on. When you do so, we will provide you with an additional report showing your overall submission score by section, and how each of your submitted locations would have scored in each section – providing you with a comparison ‘heatmap’ across all of your submitted locations.

This can provide valuable insight that is useful for identifying strengths and good practices in certain locations that may be helpful to other locations within your organization.

To see a sample report based on data from multiple locations click HERE.

4. What is the ‘evidence’ that is required as a part of the Global Benchmark?

Evidence is specific information that confirms a response to a question – for example, an extract of your workplace inclusion policy where LGBTIQ+ employees are called out, or a copy of the table of contents of your diversity training that shows the LGBTIQ+ specific modules that are included.

5. For which questions and items is evidence required?

All question items where you have checked the box in column A, and that have ‘evidence’ in column B require that you provide a link to the material supporting this point. See FAQ 6 for details about how to do this.

6. How to submit supporting information or evidence?

Provide us with a URL link to the evidence in column B for each point that you check in the survey. You may link to files on your own servers or secure storage area, as long as read-access is granted to Workplace Pride so that we can review your evidence via the link provided. We cannot award points if we cannot access your evidence.

If you prefer to load your evidence to Workplace Pride servers, please contact benchmark@workplacepride.org and we will arrange a space for you to do so.

To add a link to your evidence:

  • select the word 'evidence' in column B next to each column where you have placed an X in column A
  • Insert Link to include the URL pointing to the file that contains the explanation and any associated evidence screenshots, images, or file snippets.
  • To provide multiple items of evidence for a single option, place all the text, images, and links into a single master file or folder and provide the link to that master file. It is critical that you ensure all linked files are accessible to Workplace Pride.
  • To see a sample master file that you may want to use as a template click HERE.

7. How does evidence contribute to your score in the Global Benchmark?

Where evidence is required, you will only receive full points for that question or option if you submit evidence that clearly and succinctly supports the response.

8. How is evidence evaluated?

A panel of experts will review your submission and the evidence that you submit. If there are questions where evidence is not clear or specific enough, you will be given the chance to submit extra information to fully support the point in question. Following the second review by the panel we will finalize your scoring.

9. How much detail do you need to provide as evidence?

Your evidence should be brief and specific to the question and item. A snippet of a file is preferred to an entire document, and please indicate through highlighting etc. where the key information is to be found. Providing a large amount of text or information can impede evaluation and increase the chance that the specific evidence may not be completely evaluated.

Evidence should ideally be submitted in .PDF format or standard formats such as Microsoft Office, .JPG or .PNG for images. It is not possible for us to process specific file types – for example, we cannot read email messages in .MSG files.

10. How can we best organize the collection of evidence?

Here are some ideas that you could consider:

  1. Keep track by question of the sources (who provided the information, the document or URL where you found the information) that you have used to answer the question and find supporting evidence. This will avoid you needing to search every year for that information.
  2. Use your LGBTIQ+ employee network and allies to help gather the information. This increases engagement and shares the workload.
  3. As you gather information, note significant achievements and things that you are particularly proud of. Consider using these to nominate yourselves or someone else for a member award at the annual Impact Awards Gala held in October/November- nominations open in fall of the year. Award categories are:
  • LGBTIQ+ Network Award
  • LGBTIQ+ Media Outreach Award
  • LGBTIQ+ Volunteer Award
  • LGBTIQ+ Ally Award
  • LGBTIQ+ Role Model Award
  • LGBTIQ+ Game Changer Award

For more information see HERE.


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