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(Yardi) How to Turn Off Follow-Ups

Your AI leasing assistant will automatically follow up with every prospect, on your pre-set cadence. You AI leasing assistant will also send a post-tour follow up 1 to 2 hours after every appointment, so auto-responders for follow ups should be turned off in CRM.

Learnings from 3/29/22: The consensus is that a double-save made when the guest card is initially created (e.g., a walk-in) we will not send a post-tour follow up. If an agent double saves farther along the life of the guest card (i.e., after there has been some prospect-AI interaction) then we will send a post-tour follow up.

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