Payment gateway agreement

In order to receive payments, you will need to sign a contract with a payment provider. We have already integrated with Adyen and Stripe. We recommend that you use one of these payment providers.

To start the onboarding process with Adyen or Stripe you will need to provide documentation about your company, the goods you want to sell, markets and currencies. You will receive a registration form requesting the following information:

Company details

• Merchant name

• Country of registration

• Company number

• Company address

• VAT number

• Trade name (if different from company name)

• Telephone number

• Email address

Personal details of two company directors

• Name

• Date of birth

• Nationality

• Address

Authorised signatories

• List of authorised signatories of the company e.g. including the power of attorneys for financial controllers

• Copy of passport or national ID card with a photo of the persons who sign the registration form

Company shareholders

• List of companies owning 25% or more of your company or your parent company shares

• List of shareholders (natural persons) holding 25% or more of your company or your parent company shares

• Copy of passport or national ID card with a photo of the shareholders matching the above requirements

Merchant products and services

• Detailed business description

• Target countries

• Average fulfilment period (time between payment and full completion of delivery obligations

Settlement detail

• Settlement currency

• Bank account information

Additional information

Besides the above information, Adyen and Stripe will need to know the following from you:

• Website

• Financial contact

• Support contact

• Subscription service yes/no

• payment methods

• Name, email and role of persons who should get access to your payment account