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Guestly Homes Code of Conduct (ENG)

1. Introduction

At Guestly Homes, we are committed to maintaining the highest business ethics and integrity standards in everything we do. Based on our core values, this Business Ethics Policy and Code of Conduct outlines our principles and expectations, guiding our actions and decisions in the workplace and beyond. It reflects our commitment to building trust with our guests, employees, partners, and the communities we serve.

Our policy applies to all employees, partners, suppliers, and stakeholders associated with Guestly Homes.

2. Core Ethical Principles

Integrity and Honesty

  • We conduct our business with honesty, integrity, and fairness, ensuring transparency in all interactions.
  • We expect all employees and partners to act truthfully and avoid any actions that could be perceived as misleading or deceptive.

Respect and Inclusivity

  • We are committed to fostering an inclusive environment where everyone is treated with dignity and respect, regardless of background, race, gender, age, nationality, religion, or any other characteristic.
  • Harassment, discrimination, or any form of unfair treatment is strictly prohibited.

Accountability and Responsibility

  • We take responsibility for our actions and decisions, acknowledging and learning from mistakes.
  • Employees are expected to report unethical behaviour or violations of this policy, knowing they will be protected against retaliation.

3. Ethical Business Practices

Compliance with Laws and Regulations

  • We comply with all applicable local, national, and international laws and regulations, including labour standards, human rights, and environmental protection.
  • We adhere to privacy and data protection laws, safeguarding the personal information of our guests, employees, and partners.

Fair Competition and Anti-Corruption

  • We believe in fair and open competition and will not engage in practices that unfairly restrict market choice.
  • Bribery, corruption, or unethical practices are strictly prohibited. We do not offer or accept gifts, favours, or payments that may influence business decisions.

Confidentiality and Data Protection

  • We respect the privacy and confidentiality of information our guests, employees, and partners entrusted to us.
  • Employees are responsible for handling sensitive information carefully and ensuring compliance with privacy regulations and company guidelines.

4. Employee and Workplace Conduct

Health, Safety, and Well-being

  • We are committed to providing a safe and healthy work environment, free from hazards and risks.
  • Employees must adhere to safety guidelines, report unsafe conditions, and prioritize their well-being and that of others.

Professional Behavior

  • Employees are expected to act professionally, representing Guestly Homes with respect and courtesy.
  • We encourage open communication, collaboration, and a positive work culture that aligns with our values.

Conflict of Interest

  • Employees should avoid conflicts of interest and disclose any situations in which their personal interests may conflict with Guestly Homes's best interests.
  • Decisions should be made based on what is best for the company, without any undue influence from outside interests.

5. Social and Environmental Responsibility

Commitment to Sustainability

  • We integrate sustainability into our business practices to minimize our environmental impact.
  • Employees are expected to support initiatives that promote energy efficiency, waste reduction, and environmentally responsible choices.

Community Engagement

  • Guestly Homes are dedicated to positively impacting the communities we serve. We encourage employees to participate in community engagement and volunteering activities that reflect our values.
  • We support local initiatives that promote economic, social, and environmental well-being.

6. Supplier and Partner Relations

Ethical Sourcing

  • We expect our suppliers and partners to adhere to the same ethical standards we uphold, including fair labour practices, respect for human rights, and compliance with environmental standards.
  • We regularly assess and monitor suppliers to ensure alignment with our values and ethical guidelines.

Transparent Communication

  • We maintain transparent and open communication with our partners, fostering relationships built on trust and shared ethical standards.
  • Any concerns about unethical behaviour or potential violations should be promptly reported and addressed.

7. Reporting Violations and Whistleblower Protection

How to Report

  • Employees, partners, and stakeholders are encouraged to report any violations of this policy or unethical behaviour through our designated channels.
  • Reports can be made confidentially and anonymously to ensure protection from retaliation.

Whistleblower Protection

  • We are committed to protecting individuals who report unethical conduct in good faith. Retaliation against anyone who raises a concern is strictly prohibited and will result in disciplinary action.

8. Compliance and Disciplinary Actions

Enforcement

  • Compliance with this Business Ethics Policy and Code of Conduct is mandatory. Any violations will be taken seriously and may result in disciplinary action, including termination of employment or partnerships.
  • Regular training on this policy will be provided to ensure everyone understands their responsibilities.

Continuous Improvement

  • We are dedicated to continually improving our ethical standards and business practices. This policy will be reviewed and updated regularly to align with evolving best practices and industry standards.

9. Conclusion

At Guestly Homes, we believe that genuine hospitality starts with ethical business practices. Our commitment to integrity, respect, and responsibility is central to who we are, shaping our interactions with guests, employees, partners, and the wider community. We are dedicated to creating a positive impact while delivering exceptional service, ensuring that our business remains a benchmark for ethical excellence in the hospitality industry.

By adhering to this policy, we aim to set an example and inspire a culture of trust, openness, and accountability in all aspects of our business.

The person responsible for the Code Of Conduct is Mia Thörn, the HR Director of Guestly Homes, mia.thorn@guestlyhomes.com or +46766928902.

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