Template: Customer Support Overview

Your starting place for Support knowledge at GreatCo. Any questions? Ask #customer-support in Slack/Customer Support in Microsoft Teams.

Onboarding

• Guide to Your First Weeks! (general company onboarding)

• Goals of Support Onboarding

Team Processes

• Support Policies & Procedures

• How to Create a Unified Support Team

• Customer Support "Voice"

• Responding to Support Questions From Twitter

Holidays

• Holiday Support Overview

health/Wellness

• What To Do If You're Feeling Burned Out

• Ergonomics Overview (via Noom)

• Free Online Fitness Resources

🔥Trending templates you might like:
203 Free Business Templates
Bread's Internal Process and Standard Operating Procedures Template