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Your starting place for Support knowledge at GreatCo. Any questions? Ask #customer-support in Slack/Customer Support in Microsoft Teams.
Guide to Your First Weeks! (general company onboarding)
Goals of Support Onboarding
Support Policies & Procedures
How to Create a Unified Support Team
Customer Support "Voice"
Responding to Support Questions From Twitter
Holiday Support Overview
What To Do If You're Feeling Burned Out
Ergonomics Overview (via Noom)
Free Online Fitness Resources