This Card conveys Guru’s evolving communication principles and guidelines as they intersect with a knowledge-driven culture. To build a culture of inclusive communication in a hybrid and remote work environment, it’s essential to be both explicit and flexible with expectations and boundaries. Guru is trying this for the first time and we’re going to learn a lot from this.
Increase focus and deep work time by creating consistency and reducing unnecessary decision-making
Align our communication culture with our company values of knowledge sharing, inclusivity, and transparency
Innovate Guru for communications and provide valuable pathways for customers
We empower a strong written culture (sharing pre-reading and building focus-time for said reading). We should leverage our own product as much as possible
We communicate asynchronous by default - We work live in specific situations
We work intentionally, out loud - Some (but not all) communication should be open and searchable